16 February 2026
Microsoft Entra ID Explained for Non-Technical Business Owners
Microsoft renamed Azure Active Directory to Entra ID in 2023. More importantly: here's what it actually does and why it matters to your business.
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IT Consultant and Writer — writing about IT support and business technology
19 January 2026
Why Patch Management Matters More Than Most IT Teams Admit
Most cyberattacks exploit known vulnerabilities with available patches. Keeping systems updated isn't glamorous but it's one of the most important things you can do.
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8 December 2025
IT Support vs IT Consultancy: Understanding the Difference
Many small businesses conflate IT support and IT consultancy. They're different disciplines, and knowing which you need matters when you're spending money.
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17 November 2025
VoIP for Small Business: What to Know Before You Switch
Switching from a traditional phone system to VoIP can save money and add flexibility. It can also go badly wrong. Here's what to look for.
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27 October 2025
How Often Should You Replace Business Computers?
Running old hardware costs more than you think — in staff time, IT support, and security risk. Here's how to think about a sensible refresh cycle.
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13 October 2025
Multi-Factor Authentication: The Easiest Security Win Available to Any Business
MFA blocks the vast majority of credential-based attacks. It takes an afternoon to implement. There's no good reason not to do it.
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15 September 2025
Microsoft Azure vs AWS for SMEs: Which Cloud Platform Is Right for You?
Most of the Azure vs AWS debate is aimed at enterprise architects. Here's what actually matters for a small or medium-sized business.
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25 August 2025
Business-Grade vs Consumer Wi-Fi: Why the Difference Matters More Than You Think
The router your ISP sent you works fine at home. In a business environment with 20+ connected devices, it's a problem waiting to happen.
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11 August 2025
Cloud Backup vs Local Backup: Why Most Businesses Need Both
The 3-2-1 backup rule is old but still correct. Here's why neither cloud nor local alone is sufficient, and what a proper backup strategy looks like.
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14 July 2025
The Real Cost of IT Downtime for Small Businesses
IT downtime is usually measured in lost hours. The full cost is higher — and calculating it properly changes how you think about IT investment.
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23 June 2025
What Your IT Support Provider Should Be Monitoring (And Probably Isn't)
Remote monitoring is a standard part of most managed IT contracts. What gets monitored — and how — varies enormously.
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9 June 2025
How to Choose an IT Support Provider: Eight Questions to Ask
Most IT support providers look similar until you're six months into a bad contract. These questions separate the good ones from the rest.
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15 May 2025
Cyber Essentials Certification: Worth It for SMEs?
Cyber Essentials is often discussed as a compliance checkbox. It's more useful than that — but not in the way it's usually sold.
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24 April 2025
What Is Managed IT Support and Do You Actually Need It?
Managed IT support is sold hard by a lot of providers. Here's an honest look at what you get, what it costs, and who it actually suits.
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10 April 2025
Microsoft 365 vs Google Workspace: What Actually Matters for Small Businesses
The feature comparison articles miss the real question: which one fits how your business actually works?
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